We’re Hiring

✎ Edit page component "careers_description_top"

Based in the Bohemian Cowboy capital of the world, Austin, TX, Literati is a new kind of bookseller. We’re focused on solving the specific challenges parents face when finding the best books for their children. We work with top educators and librarians and pour thousands of hours into obsessively researching the best children’s books from around the world. Our mission is simple: to make parents and children love reading together by building a vibrant product & community that sparks life into life, builds intellectual curiosity, and encourages audacious imagination.

Our team is made up of world-class product people, perfectionistic designers, philosophical hackers, and straight-up hustlers on a mission to build revolutionary excitement in literature. We’re teeny tiny. We have more investors than employees, so if you’re a team player, an expert with a beginner’s mind, a Rainmaker, or have a hint of alchemy up your sleeve, give us a shout. We’d love to meet you.

Current Job Openings

Technology

✎ Edit job opening "Full-Stack Engineer"

The Job...

You will be an engineer behind a very fast-growing brand, working with our lead developer.  Our growing codebase has been carefully built with attention to readability and scalability (we think you'll be pleased with it).  We value well-designed code and getting things done right, but most importantly, getting them done.  We take both technical debt and deadlines seriously.

You’ll need to be able to insert yourself anywhere needed: frontend, backend, everything in between. You won’t have to deal with a lot of bureaucracy and approvals to get product decisions made. You’ll be sharing an office space with the CEO.

We are investing in new digital experiences all the time, and expanding our offerings within the world of literature. You will be laying the technical foundation for long-term success of the company, while rapidly launching new features and iterations.

As a full-stack dev, you’ll...

Work directly with our CTO, CEO, and Creative Director on implementing new features, consumer facing updates, as well as backend tools for our supply chain and inventory.  

Build solutions for appropriate scalability. You're ok building something "hacky" if it fits the need, but can also identify real issues and create well designed, elegant solutions to hard problems.

Explore how technology can enable our company mission.

Who You Are...

At this point, on the "specialist" vs "generalist" front, you tend to lean a bit generalist.  You have the flexibility to move around the stack, from frontend templating and stylesheets to backend/sysadmin/databases.

An ideal candidate would be familiar with the following technologies in our stack: Linux systems administration, Ansible, Python, Django, PostgreSQL, React, jsx, ES6, Webpack, scss, Boostrap, jquery, css, html. Mobile app experience is a plus; you might be leading the development of one.

Okay, so maybe you aren’t familiar with everything above, but you’re a fast learner with enough experience to pick up new technologies quickly. You are comfortable communicating with everyone. You can handle not only technical conversations with our lead developer, but can turn right around and answer a legal question, jam on a new feature with our CEO, launch a last minute update for the marketing team, or sit down with a warehouse worker and talk about ways to make their life a little easier. You are up for a challenge. You derive joy from hard, but meaningful work. You enjoy getting into the flow. You are humble, with a good sense of humor and lot of camaraderie.

PDF Files under 10MB only.
PDF Files under 10MB only.

Creative

✎ Edit job opening "UX/UI Designer"

Essential...

We're looking for an experienced UI/UX Designer to document user and business needs, develop user flows and journeys, and translate them into lovely designs. This person will work closely with other team members to ensure designs align with our vision and strategy to deliver a delightful user experience.

What You'll Do...

  • Work collaboratively with the Creative team, Engineering, Product, Marketing, and Customer Experience on user experience needs throughout different phases of the project (planning, pre-work, elaboration and post-work)
  • Translate concepts into user journeys, wireframes, mockups and prototypes that lead to intuitive and delightful user experiences for web and mobile experiences
  • Quickly implement and fine-tune new and existing workflows that will create and optimize the user experience
  • Design and envision future experiences iteratively in a dynamic environment by being mindful of how the experience needs to evolve over time
  • Leverage user feedback as well as UI/UX best practices to drive and influence design decisions
  • Identify UI/UX problems and devise elegant solutions with creativity (e.g. usability, findability)
  • Support your design work using all available insights including quantitative data and site metrics, customer feedback, and usability findings
  • Provide innovative, customer centric, information and interaction design recommendations that contribute to an enhanced user experience.
  • Always advocate for the consumer's needs, and be able to tell our brand story through creative execution.

Who You Are...

  • A Designer. You have an impeccable design sense, and a keen eye for detail and craft.
  • Passionate. Designing global products that are intuitive and bring joy and value to consumers’ lives floats your boat.
  • Empathetic. You understand your customer’s needs, then skillfully translate them into specific interaction and UI designs.
  • Adaptable. You thrive on informed iteration in order to design experiences that work, and at scale. 
  • A Creator. Building elegant solutions for a beautiful customer experience is in your genes.
  • Tool Agnostic. Sure you have preferences in order to be efficient, but you care more about what you're making than what you're using to make it.
  • A Collaborator. It’s in your DNA, but you aren’t afraid to prioritize, make decisions and communicate with authority.
  • A Communicator. You understand the importance of being able to both brainstorm with the wider team as well as articulate your individual design decisions. You’re all about efficiency and are able to work in a fast-paced environment and rely on strong communication skills to keep on task & flag project inconsistencies. You are always accountable for your own tasks but not afraid to ask for help when needed. You are proud of your work but humble in your role. You can take criticism and put it towards to bettering your work while giving constructive feedback that empowers your team.
  • Experienced. You're still learning, we all are, but you have a solid base of knowledge in working with product, marketing in the e-commerce world, and have a firm grasp of UX design principles. 
  • Impeccable.  Pixel perfection. Sharp, clean design.
  • A Problem Solver. You use business knowledge, innovative thinking, and sound judgment to solve problems.
  • Current. You keep your finger on the pulse of UI/UX design. You're constantly seeking ways to create useful, usable, and delightful new experiences as well as innovate our existing presence.
  • Up For A Challenge. You believe that just because something is difficult doesn't mean it should go unexplored. In fact, that might be validation that it’s worth trying, right?
  • Bookish. You live for the infinite ways in which books are a mirror for our humanity.

What You'll Need...

  • Education: Preferred Bachelor’s Degree in, preference to Master’s Degree in Human Computer Interaction, Engineering, Computer Science, Design or equivalent education/experience
  • Experience: Five or more years of UI/UX design experience. Preference will be given to candidates who have experience designing complex solutions for web products
  • Expertise in standard UI/UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Adobe, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
  • Ability to work with internal and external stakeholders to understand detailed requirements and design complete user experiences that meet product needs and vision.
  • Extensive experience in using UI/UX design best practices to design solutions, and a deep understanding of responsive design.
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Passion for all things UI/UX and other areas of design and innovation to resolve user pain points. Research and showcase knowledge in the industry’s latest trends and technologies.
  • Previous Mobile design experience preferred
  • Previous eCommerce design experience preferred
PDF Files under 10MB only.
PDF Files under 10MB only.
✎ Edit job opening "Designer"

Reports to: Creative Director

Location: Austin, TX

To Apply: Include link to your portfolio!

About Literati

Based in South Austin, Literati is a new kind of bookseller. We’re focused on solving the specific challenges parents face when finding the best books for their children. We work with top educators and librarians and pour thousands of hours into obsessively researching the world’s best books. Every month is a brand new production. A new theme, with new original artwork, new extras, and a brand new set of books. Everything is returnable as we stand by our selections. Our mission is simple: to make parents and children cherish reading together by building a vibrant product and community that sparks imagination, builds intellectual curiosity, and encourages audacious thinking.

Our team is made up of world-class product people, pixel-perfect designers, philosophical hackers, and straight-up hustlers on a mission to build revolutionary excitement in literature. We’re teeny tiny. We have more investors than employees, so if you’re a team player, an expert with a beginner’s mind, a Rainmaker, or have a hint of alchemy up your sleeve, give us a shout. We’d love to meet you.

Essential

We are looking for a talented, down-to-earth Graphic Designer experienced in both web and mobile. This is a startup: You’ll enjoy donning many hats and work closely with our Creative Director. You thrive on informed iteration in order to design experiences that work at scale. You have an impeccable design sense, and a keen eye for detail and craft. Collaboration is in your DNA, but you aren’t afraid to prioritize, make decisions and communicate. You’ll come in and make an immediate impact to our small (but mighty) design team, and play a large role in representing our brand visually as a whole.  

What You'll Do...

  • Design, design, design. You'll work closely with the Creative team to drive the brand through innovative content that will take Literati to the next stage.
  • Work collaboratively with the Creative team and cross-departmentally including Product, Marketing, and Customer Experience.
  • Be a chameleon, jumping from digital to print and back without skipping a beat.
  • Work on ads, social moments, emails, packaging, content creation, direct mail, photoshoots, and everything else.
  • Always advocate for the consumer's needs, and be able to tell our brand story through creative execution.
  • Translate concepts into user journeys, wireframes, mockups and prototypes that lead to intuitive and delightful user experiences for web and mobile experiences.
  • Quickly implement and fine-tune new and existing workflows that will create and optimize the user experience.
  • Design and envision future experiences iteratively in a dynamic environment by being mindful of how the experience needs to evolve over time.
  • Support your design work using all available insights including quantitative data and site metrics, customer feedback, and usability findings.
  • Provide innovative, customer centric, information and interaction design recommendations that contribute to an enhanced user experience.
  • Always advocate for the consumer's needs, and be able to tell our brand story through creative execution.

Who You Are...

  • Humble. Very Humble. Ego? Not your amigo.
  • A Designer at Heart. You have an eye for living and breathe the brand's aesthetic, color, typography, icons, and use (or non-use) of space. You understand and accept that a brand's identity is king. Building elegant solutions for a beautiful customer experience is in your genes.
  • Analytical. You can process consumer research and aggregated data on existing content to make better informed decisions on every project thereafter.
  • A Creator. You have increasing knowledge and skills in photography, retouching, editing videos, creating animations, etc.
  • Tool Agnostic. Sure you have preferences in order to be efficient, but you care more about what you're making than what you're using to make it.
  • Communicator. You understand the importance of being able to both brainstorm with the wider team as well as articulate your individual design decisions. You’re all about efficiency and are able to work in a fast-paced environment and rely on strong communication skills to keep on task & flag project inconsistencies. You are always accountable for your own tasks but not afraid to ask for help when needed. You are proud of your work but humble in your role. You can take criticism and put it towards to bettering your work while giving constructive feedback that empowers your team.
  • Experienced. You're still learning—as we all are—but you have a solid base of knowledge in working with graphic design in the e-commerce world, have stepped foot on a photoshoot or two, and have a firm grasp of basic UI/UX design principles. You're a whiz with shortcuts in Adobe and can knock out different iterations of content for testing purposes, but that doesn't mean you let typos or pixel misalignment slide by.
  • Impeccable. Pixel perfection. Sharp, clean design. You get the point.
  • A Problem Solver. You use business knowledge, innovative thinking, and sound judgment to solve problems.  Your solutions take creative perspectives while successfully communicating to our consumer through visuals. The work you create is timeless, easy to digest yet full of smart messaging.
  • Current. You keep your finger on the pulse of design. You're constantly seeking ways to create useful, usable, and delightful new experiences as well as innovate our existing presence.
  • Up For A Challenge. You believe that just because something is difficult doesn't mean it should go unexplored. In fact, that might be validation that it’s worth trying, right?
  • Bookish. You live for the infinite ways in which books are a mirror for our humanity.

What You Need...

  • Education: Bachelor’s Degree (preference to Master’s Degree) in Human Computer Interaction, Design, Fine Arts or equivalent 
  • 4+ years of graphic design experience
  • 2+ years of experience in UI/UX design is strongly preferred
  • A kick-ass portfolio
  • Agency experience strongly preferred
  • Demonstrated success delivering branded design and clean aesthetic in a fast-moving environment
  • Ability to support digital product design
  • Ability to produce retargeting digital ads
  • Experience working on campaigns from start to finish
  • Experience on photoshoots
  • Strong knowledge of digital photography and retouching
  • Refined skills in print to produce marketing collateral, packaging, etc.
  • Strong skills in building brand equity, typography, layout, color, etc.
  • Fluency in Adobe Creative Suite, Sketch and Iterable
  • Intermediate CSS skills
  • Experience using UI/UX design best practices to design solutions, and a deep understanding of responsive design is strongly preferred
  • Previous eCommerce design experience
PDF Files under 10MB only.
PDF Files under 10MB only.

Customer Experience

✎ Edit job opening "Customer Support Lead"

About Literati

Literati is a consumer company that ultimately will live or die based on the customer experience. You will be the first line of contact with the most important people we ever talk to — our customers. Your job goes way beyond closing out tickets and responding to emails (although you should love coming up with creative responses to customer service queries...). You will be personally be responsible for driving the most important metric that drives our business — customer retention. This will require thinking critically about the feedback given by customers, being data-driven, creative, dedicated, and summarizing and bringing critical information back to the team.

The Job

We have nicknamed this position the CLO "Chief Love Officer," as it will require being extremely creative about ways to spread love amongst our customers. At a minimum, this will involve manning the front lines of the "Jolly Postman" account, and responding to customer questions and needs. This is fun, of course. Making people happy makes us all happy, but we want a customer service experience that anticipates needs, that delights customers unexpectedly at every turn. You might come up with a special birthday gift for a sick child in our clubs. You might commission a Pulitzer Prize winning illustrator to do an original comic for our millionth subscriber. You love spreading love, are a pathological people pleaser,  and are ready to take customer support to an entirely new level than Ben & Jerry could ever dream up. 

Who You Are

You are a writer at heart. The idea of pecking out creative emails to customer support issues and making someone's day excites you. You are ready to make a career-defining move and be part of a fast-paced and high-energy environment.You are extremely tech saavy. You might have customer service experience, and already know about tools like ZenDesk or LiveChat. If you don't have that experience, you are willing to do research, dig in, and learn. You think for yourself and have ideas about ways customer service could be revolutionized. 

PDF Files under 10MB only.
PDF Files under 10MB only.

Operations

✎ Edit job opening "Warehouse Associate"

Literati is a new kind of bookseller. We run a subscription box service focused on solving the specific challenges parents face when finding the best books for their children. We work with top educators and librarians and pour thousands of hours into obsessively researching the best children’s books from around the world. Every month is a brand new production. A new theme, with new original artwork, new extras, and a brand new set of books. The books are returnable, and our warehouse is a dynamic and creative center with new shipments coming in an out, new beautiful artwork and print jobs going on, and color and light everywhere. The warehouse is the heart of the company.

Literati is made up of world-class product people, perfectionistic designers, philosophical hackers, and straight-up hustlers on a mission to build revolutionary excitement in literature. We're looking for full-time "salt of the earth" types to join our warehouse team in Del Valle.

This is a great opportunity to get in at the ground floor of a fast-growing startup. Compensation is hourly, but our top warehouse members receive salary, benefits and stock options.

The Job

You will personally be responsible for delivering the most important aspect of the business -- the product. This means packing boxes to perfection, dealing with incoming shipments from publishers, processing returns from our customers, as well as being able to handle print jobs and inventory management. Computer skills are a must. Social skills are a must.

We deal with pallets and boxes of books, so we need someone who is capable of lifting 50 pounds comfortably. Also, our fulfillment process involves standing for long periods of time to pack the boxes. Additionally, we are constantly printing -- everything including shipping labels, invoices, artwork in full bleed color, envelopes. Having experience with printers and/or solid computer skills is a huge plus.

We consider everyone on our team part of the team, and that means having a positive can-do attitude. We're less concerned about previous warehouse experience and more concerned with attitude, integrity, curiosity, and being a team player.

Requirements

  • Able to lift up to 50 lbs 
  • Positive attitude
  • Team player
  • Basic computer skills strongly preferred

Nice to have

  • Fork lift certification

Compensation and Benefits

This role will start at $12/hour. If you are invited to join the core team, additional benefits, hourly rate increase, healthcare and stock options are on the table. We are looking to build a long term team of the best people.

PDF Files under 10MB only.
PDF Files under 10MB only.

Marketing

✎ Edit job opening "Digital Marketing Manager"

Literati is seeking an enthusiastic, creative-minded individual to manage digital media as a key piece of our acquisition marketing strategy. This person will drive strategy, optimizations and overall management of all major media channels. The role involves strategic and creative development of digital marketing programs, media planning, and implementation of these initiatives to drive new customer acquisition online. The ideal candidate will have a passion and curiosity for digital marketing and media, as well as a keen understanding of the online space with B2C experience and a strong background in digital media management.

What You'll Do...

  • Develop and manage digital marketing programs across all channels (SEM, Paid Social, SEO, Affiliate, Paid Email, Display) with a focus on driving positive, incremental return on ad spend and new customer acquisition
  • Drive business growth and overall revenue through media channels and advertising spend
  • Utilize testing in order to drive highest performing results
  • Continually tweak and optimize campaign creative, copy and audiences to ensure campaigns do not create fatigue and are reaching the most efficient audiences
  • Develop and maintain strong vendor partnerships to shape new opportunities that can enhance Literati's ability to meet revenue goals (e.g. participate in beta tests with publisher partners or new bidding platforms)
  • Synthesize and share campaign results and best practices with the team
  • Champion best practices regarding the measurement of ad effectiveness, especially as it relates to marketing effectiveness and multi-channel campaign optimization
  • Provide campaign analysis as well as unsolicited strategic insight based on data and experience to grow the digital channel
  • Evaluate general business initiatives and identify opportunities for new/expanded campaigns
  • Be a champion for innovation and knowledge about the rapidly changing digital landscape

Who You Are…

  • Humble. Very Humble. Ego? Not your amigo.
  • Metrics and Results Driven. You have a history of successfully using digital and site analytics tools (Doubleclick, multi-touch attribution, Google Analytics) to generate marketing recommendations and optimizations.
  • A Talented Juggler. You successfully manage competing priorities, and you make it look easy.
  • Driven by Details. You're meticulous, thorough, and enjoy being extra-precise.
  • A Communicator.  You understand the importance of being able to both brainstorm with the wider team as well as articulate your individual decisions. You’re all about efficiency and are able to work in a fast-paced environment and rely on strong communication skills to keep on task & flag project inconsistencies. You are always accountable for your own tasks but not afraid to ask for help when needed. You are proud of your work but humble in your role. You can take criticism and put it towards to bettering your work while giving constructive feedback that empowers your team.
  • Experienced. You're still learning—as we all are—but you have proven experience in managing digital media, and have a firm grasp of the digital landscape.
  • Adaptable and Self Driven.  You adjust to changes with ease and are up for a challenge.

What You Need….

  • Bachelor's degree or equivalent (Marketing or related field strongly preferred)
  • 5+ years of digital marketing experience, managing digital campaigns to acquire & engage users throughout the funnel
  • 2+ years working knowledge in Paid Social activation, focusing on conversion driving strategies & tactics
  • Exceptional knowledge of SEO and SEM best practices, digital marketing tools (Google Search Console, Google Keywords, Google Analytics, Google Ads, etc) and channels
  • Strong analytical background, critical thinking, research, and problem-solving skills a must
  • High energy, self-motivated and thrives in a fast-past environment
  • Understanding of the interplay between online/social and traditional channels
  • Proven experience with Database, Direct, Email, and Interactive Marketing within a B2C setting
  • Experience working with digital marketing platforms such as: DMPs, attribution tools, DSPs, Omniture/GA preferred
  • Proven track record of developing and implementing rigorous test and control programs
  • Strong working knowledge of Microsoft Office including Word, Excel & PowerPoint and business intelligence tools
  • Digital agency experience preferred
PDF Files under 10MB only.
PDF Files under 10MB only.
✎ Edit job opening "Analyst, Marketing and Busi..."

We are looking for an exceptionally thoughtful, detail-oriented, and fast executing marketing analyst to support our push for growth in a myriad of online channels. The individual will be a part of broader effort to understand our customers, construct smart tests, iterate, and optimize to drive sales and our subscriber base. A thorough understanding of today's online marketplace and the strategies to utilize it is essential. As a new company, Literati needs the benefit of experience and best practices from day one.  The right candidate is excited to join a fast-paced, data-driven team and become our in-house expert on marketing analytics & data science. 

You'll be working in an open team environment. You'll interact with everyone and there will be a constant demand to deepen and broaden your analytical approach across the company. This is a full time job and we hope it will be your primary career focus with your intent to grow with us.

What you’ll do...

  • Assist in day-to-day management and optimization across select digital channels through various web interfaces and tools
  • Develop and maintain key performance metric reports that track efficacy of implemented strategies
  • Extremely comfortable building reports, dashboards, and other data representation models from scratch 
  • Manage and aggregate channel level reporting to help build an integrated view of our acquisition landscape
  • Help inform recommendations for acquisition strategies as part of acquisition team (new channels, audiences, tactics, bidding strategies, targeting options)
  • Iterate on our existing multi-touch attribution model to understand marketing efficiency and uncover new opportunities for acquisition and retention marketing channels, including but not limited to: Paid Social, Paid Search, Display, TV/OTT, Audio, Direct Mail, Out of Home, Email, Referral
  • Develop a predictive model of customer lifetime value that helps highlight our most valuable acquisition & retention strategies and determine the threshold for efficient marketing spend
  • Participate in digital marketing strategy sessions and identification of long term growth opportunities
  • Leverage data from multiple sources to evaluate LTV’s from various demographics and channels
  • Determine the impact of interactions between marketing channels (both paid and unpaid) to ensure efforts are creating synergies rather than duplication
  • Work with Acquisition Marketing & Retention Marketing to define the roadmap for marketing analytics best suited to supercharge our efforts

Who You Are…

  • Humble. Very Humble. Ego? Not your amigo.
  • Data driven. You believe that great data enables you and others to make better decisions.
  • A Talented Juggler. You successfully manage competing priorities, and you make it look easy.
  • Driven by Details. You're meticulous, thorough, and enjoy being extra-precise
    Someone who gets things done. You thrive in a fast-paced environment where decisions are made on the fly. You’re willing to get gritty & roll up sleeves.
    Fast learner. You can speed up the learning curve to master a new marketing channel.
  • A Communicator.  You understand the importance of being able to both brainstorm with the wider team as well as articulate your individual decisions. You’re all about efficiency and are able to work in a fast-paced environment and rely on strong communication skills to keep on task & flag project inconsistencies. You are always accountable for your own tasks but not afraid to ask for help when needed. You are proud of your work but humble in your role. You can take criticism and put it towards to bettering your work while giving constructive feedback that empowers your team.
  • Experienced. You're still learning—as we all are—but you have proven experience as an Analyst.
  • Adaptable and Self Driven.  You adjust to changes with ease and are up for a challenge.

What You'll Need…

  • Bachelor's degree in Business, Marketing, Engineering, IS, or related field
  • 3+ years of analytical, strategic and/or digital marketing experience in a position such as management consulting, data analysis, investment banking, business intelligence, finance or performance marketing
  • An understanding and strong interest in all aspects of Growth Marketing in the context of a direct-to-consumer business, including multi-touch attribution, media mix modeling, incrementally, cohort analysis, and customer lifetime value
  • Demonstrated experience interpreting results and applying findings to a business setting
  • Experience in an e-commerce business and/or with digital marketing (experience with content marketing is a plus)
  • Customer-centric mindset and the ability to understand Literati's target consumer
  • Robust analytical skills and a desire to use data in creative ways to drive and measure results
  • Strong project management, attention to detail, and a no-task-too-small mentality
  • Experience with business intelligence tools such as Looker, Mixpanel, Heap, Marketo and other platforms a plus
  • Experience with SQL a plus
  • The ability to thrive in a fast-paced environment
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PDF Files under 10MB only.
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